Service Flow Boarding − Welcome customers − Pre-departure beverages − Introduction, menus & amenities − Pick up used glasses & papers Inflight • International Forms • Preferences • West/North – aft/forward − Hot towels − Pre-meal beverage w/warmed mixed nuts − Re-offer beverages − Pick up used glassware − Table setting w/bread, wine, water − Deliver appetizer; pick up − Deliver salad; pick up − Offer bread, wine, water or beverage of choice − Main course − Re-offer bread, wine, water − Pick up all dishes/flatware leaving white table linen only − − −
Main course Re-offer bread, wine, water Pick up all dishes/flatware leaving white table linen only
NOTE: CC Entrees on all 777 aircraft are pre-plated in large bowl with sauce ramekin in dish, where appropriate
Wild Rice Stuffed Portobello Mushroom w/Red Pepper Sauce Sautéed Spinach (VGTB): Uncover bowl Pour sauce in bottom of bowl Garnish mushroom w/chopped parsley
Revised – Feb-01-2016
LFS Business Class Dine & Rest-Breakfast B773-B772 SB Cycle 3
U.S. to South America
Onboard Menu Guide
LFS Business Class Dine & Rest-Breakfast B773-B772 SB Cycle 3 Dessert Options Ben & Jerry’s Vanilla Heath Bar Crunch Ice Cream Garnish with gauffrette cookie
Total
− − − − −
Fruit & Cheese – Fontina, Dill Havarti and Smoked Cheddar offer with choice of crackers/bread
Total
Royale Chocolate Mouse Cake
Total
Offer and deliver dessert Offer coffee, tea, cordials & beverage of choice Clear all service items Deliver personal bottles of water & chocolates Re-offer turn down service
Mid-Flight − Beverages − Set up snacking station/bar Arrival Service − Offer hot towels − Offer tray of wake up juices − Deliver table linen − Deliver TSU with entrée & sides − Clear TSU and table linen − Clear all service items − Return coats & offer personal thanks for flying American
Mid-flight Service •
Snack Basket and Whole Fruit Basket
Pre Arrival Service Total
Total
Heating Instructions all aircraft Broccoli & Red Pepper Strata Breakfast Potatoes Chicken Apple Sausage Seasonal Fruit Bowl