New Consultant Training Session 1
New Consultant Training Session 1 Meeting Date: __________________________________________________________________________________ (within two days of enrolment) Get your new Consultant a New Consultant Start-Up Guide (NCSG). A NCSG will arrive in your new Consultant’s Starter Kit; however, they need important information before it arrives. Give them a hard copy, or help them download it from their Workstation. Read the Scentsy mission statement on page 1 of the NCSG together, and share your thoughts about what it means to you. Help new Consultant log in to their Workstation and set up their Personal Website (PWS) so they can start selling right away. Explore the Workstation. Show Resource Library. See pages 2-3 in the NCSG for instructions. Make sure new Consultant complies with the policy not to use ‘Scentsy’ in their URL extension or new email address. Show Scentsy Success on Workstation. Inform new Consultant of team meetings and calls. Encourage them to participate. It is a good idea to have this information posted on a team website. Help your new Consultant access your team site. Get your new Consultant the Consultant Survey, Getting to Know You, and My Recognition Love Language handouts to fill out and return to you. Tell the new Consultant you would like these back within a week. Review pages 13-18 of NCSG on Awards and Recognition. Set goals and record dates. Make sure you explain the Shooting Star and Scentsational Star Awards. Confirm your new Consultant understands the 5% bonus for selling 2,000 or more in PRV per month. Discuss shadowing and choose dates your new Consultant will shadow two parties. Give new Consultant a copy of Shadowing Guide for New Consultants to use. If your new Consultant is unavailable, discuss strategies for learning how to do parties without shadowing. Shadowing Date:_________________________________________________ With Whom:________________________________________________________ Date:_________________________________________________ With Whom: _______________________________________________________ New Consultant’s homework (to be completed by next session): 1. Use page 4-5 of NCSG to identify your Scentsy goal. 2. Use page 8 of NCSG to fill out List of 100. 3. Develop a list of questions for your next conversation. 4. Set up a bank account within the first two weeks. Notes __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________
1
New Consultant Training Session 2 Meeting Date: __________________________________________________________________________________ (within two days of enrolment) Review questions your new Consultant has gathered since your last session. Confirm shadowing dates with the Consultant being shadowed. Review the List of 100 and select five potential Hosts. Set launch party date. Review pages 9-10 of the NCSG on Successful Parties. Discuss the different ways to do a Scentsy party. Share ideas for table displays at parties. See pictures posted on the Scentsy Forum for ideas. Review page 11 of the NCSG on Host Rewards. Discuss Host packet and Host Rewards. Remind your new Consultant about the Consultant Survey, Getting to Know You, and My Recognition Love Language forms if they haven’t turned them in. These are handouts given or sent to new Consultant prior to first call. New Consultant’s homework (to be completed by next session): 1. Make five Host packets as soon as their Starter Kit arrives. Host packet contents are listed on page 11 of NCSG. 2. Schedule five parties including launch party. Send out launch party invitations. Launch party to be held within the next month. 3. Read Policies and Procedures. Study the Compensation Plan on pages 19-23 of NCSG. Discuss how to promote to next level. 4. Develop a list of questions for your next conversation. Notes __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________
2
New Consultant Training Session 3 Meeting Date: __________________________________________________________________________________ (within 1-2 days of last session) Review questions your new Consultant has gathered since your last session. Confirm party dates with the Consultant to be shadowed. Review any parties scheduled and arrange details for their launch party. Make sure they have invited everyone they can think of to their launch party. Review progress toward Shooting Star and Scentsational Start. Be sure to celebrate any early success. Remind your new Consultant about the Consultant Survey, Getting to Know You, and My Recognition Love Language forms if they haven’t turned them in. Discuss the Compensation Plan. First, review Terms and Definitions on page 23. Second, review Title Advancement Consultant Levels on pages 19-21. Finally, discuss the Compensation Plan chart on page 22 and answer any questions. Contact your Sponsor or Director, or view Scentsy trainings for more information. New Consultant’s homework (to be completed by next session): 1. Preview pages 24-32 of the NCSG. 2. Develop a list of questions for your next conversation. Notes __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________
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New Consultant Training Session 4 Meeting Date: __________________________________________________________________________________ (within 1-2 days of last session) Confirm attendance at meetings, or participation on conference calls. Answer any questions. Review questions your new Consultant has gathered since your last session. Confirm shadowing dates with the Consultant to be shadowed. Review the experiences of your new Consultant’s launch party if it has already happened; finalise details if it has not yet occurred. Assist new Consultant in entering their first party order and answer any questions. Review progress toward Shooting Star and Scentsational Start Awards. Be sure to celebrate any early success. Collect the Consultant Survey, Getting to Know You, and My Recognition Love Language forms if new Consultant has not turned them in. Keep this in a file for each new Consultant. Spend time reviewing Important Information (pages 24-30), Frequently Asked Questions (pages 28-30), and Top Policies (pages 31-32) of the NCSG. Confirm your new Consultant is having fun! New Consultant’s homework (to be completed each week): 1. Let new Consultant know that you would like a weekly status update sent to you on a weekly basis. Notes __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________
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Survey ‘The greatest good you can do for another is not just share your riches, but to reveal to him his own.’ –Benjamin Disraeli Name: ________________________________________________________ Birthday (month/year): _____________________________________________ This survey will let me know a little bit more about you and your goals with Scentsy. Personal success is measured differently for each and every one of us and my desire is to provide you with the necessary tools to help you achieve your goals. There are no right or wrong answers and your participation in this survey is voluntary, but appreciated! How many parties would you like to have in a month? ______ One party a month
______ Two parties a month
______ Three parties a month
______ Four parties a month
______ Two parties a week ______ More than eight parties a month
______ More than two parties a week ______This is a hobby (something I do socially)
______ Other ____________________________________________________________________________________________________________________________ How far would you like to go with the Scentsy opportunity? ______ I don’t want to sponsor/recruit and only want to purchase and sell Scentsy products. ______ I want to achieve the extra 5% Commission Bonus by becoming a Certified Consultant. ______ I want to achieve the Lead Consultant Level (500 PRV points, 1,000 GWV points, and one Active Frontline). ______ I want to achieve the Star Consultant Level (500 PRV points, 2,500 GWV points, and two Active Frontline). ______ I want to achieve the SuperStar Consultant Level (500 PRV points, 6,000 GWV points, and three Active Frontline). ______ I want to achieve and advance through the Leadership titles (Director, Star Director and SuperStar Director). ______ Other ____________________________________________________________________________________________________________________________ How soon would you like to achieve the above goal(s)? ______ Within the next month
______ In the next six months
______ Within one year
______ In the next two years
______ In the next 3-5 years
______ Not sure/No timeline desired
______ Other ____________________________________________________________________________________________________________________________
5
Survey, continued When attending local meetings, online forums and teleconferences, list (in importance) the following five components. (Please give a rating of 1 to 5; 1 being most important/helpful, 5 being least important/helpful.) ______ The handouts and resources given for future reference ______ The opportunity to network and socialise with other Scentsy Consultants ______ Staying connected and up-to-date on all current Scentsy information ______ The possibility of receiving recognition or prizes for accomplishments and/or attendance ______ Other _____________________________________________________________________________________________________________________________ How often and in which ways would you like to be personally contacted by your Sponsor/Director? ______ Email Weekly_________ Email Biweekly _________ Email Monthly _______ Email Quarterly ______ Phone Weekly _______ Phone Biweekly _______ _Phone Monthly ______Phone Quarterly ______ No scheduled contact. I’ll contact you if I need you. ______ Other______________________________________________________________________________________________________________________________ What training topics would you like to see at future team meetings? ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________ Please explain if you are having any difficulties with your Scentsy business. ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________ In terms of running your business, what do you feel are your strengths? ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________ In terms of running your business, what do you feel are your areas for growth? ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________ What do you think I can personally do to help you reach your goal(s)? ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________ Please use this area to provide me with any other important information you wish to share. ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________
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Getting to Know You Name/City: _____________________________________________________________________________________________________________________________ Birthday: _______________________________________________________________________________________________________________________________ Family: _________________________________________________________________________________________________________________________________ Pets: ____________________________________________________________________________________________________________________________________ Occupation: ____________________________________________________________________________________________________________________________ People would be surprised that I: __________________________________________________________________________________________________ _ My best asset: _________________________________________________________________________________________________________________________ To unwind, I: ___________________________________________________________________________________________________________________________ Favourite city: _________________________________________________________________________________________________________________________ Favourite holiday destination:_______________________________________________________________________________________________________ Favourite movie: ______________________________________________________________________________________________________________________ Favourite book: _______________________________________________________________________________________________________________________ Favourite restaurant: _________________________________________________________________________________________________________________ Favourite treat: _______________________________________________________________________________________________________________________ Favourite sport: _______________________________________________________________________________________________________________________ Hobbies: _______________________________________________________________________________________________________________________________ I am motivated by:____________________________________________________________________________________________________________________ Favourite quote: ______________________________________________________________________________________________________________________ Scentsy anniversary date: ___________________________________________________________________________________________________________ Recruited by: __________________________________________________________________________________________________________________________ How I heard about Scentsy: __________________________________________________________________________________________________________ Best advice received:__________________________________________________________________________________________________________________ Best advice I would give a new Consultant: ________________________________________________________________________________________ I describe Scentsy as: _________________________________________________________________________________________________________________ My goal with Scentsy is: ______________________________________________________________________________________________________________
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My Recognition Love Language ‘…the greatest asset I possess, and the way to develop the best that is in a person is by appreciation and encouragement’. –Charles Schwab Name ___________________________________________________________________________________________________________________________________ Spouse_____________________________________________________________ Children/Ages____________________________________________________ Favourite colour__________________________________________________ Grandchildren/Ages_____________________________________________ Favourite restaurant______________________________________________ Favourite food___________________________________________________ Pets_________________________________________________________________ Dislikes ___________________________________________________________ Collections________________________________________________________ Hobbies __________________________________________________________ Allergic to__________________________________________________________ Favourite stores _________________________________________________ Recognition How did your former employer recognise your accomplishments—what did they do for employee recognition, and how was it received?__________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ Appreciation Please circle all of the items you view as positive appreciation. Cross out categories you perceive as strongly negative and leave areas blank where no opinion is expressed. Quality Time • Lunch/dinner with me ______________________________________________________________________________________________________________ • Sitting together at the Scentsy Convention ______________________________________________________________________________________ • Other _________________________________________________________________________________________________________________________________ Receiving Gifts (please include specific items) • Money_________________________________________________________________________________________________________________________________ • Plaques, ribbons, certificates_______________________________________________________________________________________________________ • Scentsy Success supplies___________________________________________________________________________________________________________ • Personal gifts_________________________________________________________________________________________________________________________ • Nurturing gifts (massage, pedicure, etc.)_________________________________________________________________________________________ • Scentsy logo wear___________________________________________________________________________________________________________________ • Gift certificates ______________________________________________________________________________________________________________________ • Other__________________________________________________________________________________________________________________________________ Verbal/Print Recognition • Phone call ____________________________________________________________________________________________________________________________ • Hand-written card __________________________________________________________________________________________________________________ • Name in team newsletter __________________________________________________________________________________________________________ • E-card _________________________________________________________________________________________________________________________________ • Other__________________________________________________________________________________________________________________________________
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Shadowing Guide for New Consultants New Consultant Name: ____________________________________________________________________________________________________________ Consultant Observing: _____________________________________________________________________________________________________________ Consultant Phone Number/Email: ________________________________________________________________________________________________ Host:_______________________________________________________________ Party Date/Time: ______________________________________________ Host Address: _______________________________________________________________________________________________________________________ Before the Party What time did the Consultant arrive? ____________________________________________________________________________________________ Was it a reasonable amount of time to arrive before the party?_______________________________________________________________ How long did the Consultant take to set up?____________________________________________________________________________________ How did they set up the display? _________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ During the Party Number of Guests: ___________________________________________ Did the party start on time? _________________________________ Opening remarks: ___________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ Helpful party tips observed ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________
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Shadowing Guide for New Consultants, continued Interaction with guests __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ Techniques, Tips, and Tools Booking: __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ Recruiting/Sponsoring: __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ Collecting orders and payments: __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ Other observations: __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ After the Party Sales:____________________________________________________________ Number of parties booked: _______________________________________ Number of potential recruits: _______________________________________________________________________________________________________ Number of new Consultants recruited: ____________________________________________________________________________________________
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Consultant Weekly Status Consultant Name:_____________________________________________
Consultant ID:__________________________________________________
Begin Date:_____________________________________________________
End Date:_______________________________________________________
Party Success—Week in Review Date
Scheduled Parties
Party Held Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
Example Date
Scheduled Parties
Party Held
12.1.2011
Smith (B)
Yes
No
12.10.2011
Roberts (O)
Yes
No Rescheduled
Looking Ahead - Four-Week Preview Date
Scheduled Parties
Party Held
Date
Scheduled Parties
Party Held
1.12.2012
Smith (O)
Example
H = Home Party Presentation
O = Open House
Yes B = Basket Party
E = Expos/Fairs
Personal Success Stories to Share: ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________
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Consultant Weekly Status, continued Recruiting—Potential Consultants Contact Date
Recruit Name
Next Steps
Sponsoring—New Consultants Name
City/Town
Email
Phone
Name
City/Town
Email
Phone
Name
City/Town
Email
Phone
Name
City/Town
Email
Phone
Name
City/Town
Email
Phone
Name
City/Town
Email
Phone
12
1
New Consultant Training Session 2 Meeting Date: __________________________________________________________________________________ (within two days of enrolment) Review questions your new Consultant has gathered since your last session. Confirm shadowing dates with the Consultant being shadowed. Review the List of 100 and select five potential Hosts. Set launch party date. Review pages 9-10 of the NCSG on Successful Parties. Discuss the different ways to do a Scentsy party. Share ideas for table displays at parties. See pictures posted on the Scentsy Forum for ideas. Review page 11 of the NCSG on Host Rewards. Discuss Host packet and Host Rewards. Remind your new Consultant about the Consultant Survey, Getting to Know You, and My Recognition Love Language forms if they haven’t turned them in. These are handouts given or sent to new Consultant prior to first call. New Consultant’s homework (to be completed by next session): 1. Make five Host packets as soon as their Starter Kit arrives. Host packet contents are listed on page 11 of NCSG. 2. Schedule five parties including launch party. Send out launch party invitations. Launch party to be held within the next month. 3. Read Policies and Procedures. Study the Compensation Plan on pages 19-23 of NCSG. Discuss how to promote to next level. 4. Develop a list of questions for your next conversation. Notes __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________
2
New Consultant Training Session 3 Meeting Date: __________________________________________________________________________________ (within 1-2 days of last session) Review questions your new Consultant has gathered since your last session. Confirm party dates with the Consultant to be shadowed. Review any parties scheduled and arrange details for their launch party. Make sure they have invited everyone they can think of to their launch party. Review progress toward Shooting Star and Scentsational Start. Be sure to celebrate any early success. Remind your new Consultant about the Consultant Survey, Getting to Know You, and My Recognition Love Language forms if they haven’t turned them in. Discuss the Compensation Plan. First, review Terms and Definitions on page 23. Second, review Title Advancement Consultant Levels on pages 19-21. Finally, discuss the Compensation Plan chart on page 22 and answer any questions. Contact your Sponsor or Director, or view Scentsy trainings for more information. New Consultant’s homework (to be completed by next session): 1. Preview pages 24-32 of the NCSG. 2. Develop a list of questions for your next conversation. Notes __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________
3
New Consultant Training Session 4 Meeting Date: __________________________________________________________________________________ (within 1-2 days of last session) Confirm attendance at meetings, or participation on conference calls. Answer any questions. Review questions your new Consultant has gathered since your last session. Confirm shadowing dates with the Consultant to be shadowed. Review the experiences of your new Consultant’s launch party if it has already happened; finalise details if it has not yet occurred. Assist new Consultant in entering their first party order and answer any questions. Review progress toward Shooting Star and Scentsational Start Awards. Be sure to celebrate any early success. Collect the Consultant Survey, Getting to Know You, and My Recognition Love Language forms if new Consultant has not turned them in. Keep this in a file for each new Consultant. Spend time reviewing Important Information (pages 24-30), Frequently Asked Questions (pages 28-30), and Top Policies (pages 31-32) of the NCSG. Confirm your new Consultant is having fun! New Consultant’s homework (to be completed each week): 1. Let new Consultant know that you would like a weekly status update sent to you on a weekly basis. Notes __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________
4
Survey ‘The greatest good you can do for another is not just share your riches, but to reveal to him his own.’ –Benjamin Disraeli Name: ________________________________________________________ Birthday (month/year): _____________________________________________ This survey will let me know a little bit more about you and your goals with Scentsy. Personal success is measured differently for each and every one of us and my desire is to provide you with the necessary tools to help you achieve your goals. There are no right or wrong answers and your participation in this survey is voluntary, but appreciated! How many parties would you like to have in a month? ______ One party a month
______ Two parties a month
______ Three parties a month
______ Four parties a month
______ Two parties a week ______ More than eight parties a month
______ More than two parties a week ______This is a hobby (something I do socially)
______ Other ____________________________________________________________________________________________________________________________ How far would you like to go with the Scentsy opportunity? ______ I don’t want to sponsor/recruit and only want to purchase and sell Scentsy products. ______ I want to achieve the extra 5% Commission Bonus by becoming a Certified Consultant. ______ I want to achieve the Lead Consultant Level (500 PRV points, 1,000 GWV points, and one Active Frontline). ______ I want to achieve the Star Consultant Level (500 PRV points, 2,500 GWV points, and two Active Frontline). ______ I want to achieve the SuperStar Consultant Level (500 PRV points, 6,000 GWV points, and three Active Frontline). ______ I want to achieve and advance through the Leadership titles (Director, Star Director and SuperStar Director). ______ Other ____________________________________________________________________________________________________________________________ How soon would you like to achieve the above goal(s)? ______ Within the next month
______ In the next six months
______ Within one year
______ In the next two years
______ In the next 3-5 years
______ Not sure/No timeline desired
______ Other ____________________________________________________________________________________________________________________________
5
Survey, continued When attending local meetings, online forums and teleconferences, list (in importance) the following five components. (Please give a rating of 1 to 5; 1 being most important/helpful, 5 being least important/helpful.) ______ The handouts and resources given for future reference ______ The opportunity to network and socialise with other Scentsy Consultants ______ Staying connected and up-to-date on all current Scentsy information ______ The possibility of receiving recognition or prizes for accomplishments and/or attendance ______ Other _____________________________________________________________________________________________________________________________ How often and in which ways would you like to be personally contacted by your Sponsor/Director? ______ Email Weekly_________ Email Biweekly _________ Email Monthly _______ Email Quarterly ______ Phone Weekly _______ Phone Biweekly _______ _Phone Monthly ______Phone Quarterly ______ No scheduled contact. I’ll contact you if I need you. ______ Other______________________________________________________________________________________________________________________________ What training topics would you like to see at future team meetings? ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________ Please explain if you are having any difficulties with your Scentsy business. ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________ In terms of running your business, what do you feel are your strengths? ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________ In terms of running your business, what do you feel are your areas for growth? ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________ What do you think I can personally do to help you reach your goal(s)? ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________ Please use this area to provide me with any other important information you wish to share. ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________
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Getting to Know You Name/City: _____________________________________________________________________________________________________________________________ Birthday: _______________________________________________________________________________________________________________________________ Family: _________________________________________________________________________________________________________________________________ Pets: ____________________________________________________________________________________________________________________________________ Occupation: ____________________________________________________________________________________________________________________________ People would be surprised that I: __________________________________________________________________________________________________ _ My best asset: _________________________________________________________________________________________________________________________ To unwind, I: ___________________________________________________________________________________________________________________________ Favourite city: _________________________________________________________________________________________________________________________ Favourite holiday destination:_______________________________________________________________________________________________________ Favourite movie: ______________________________________________________________________________________________________________________ Favourite book: _______________________________________________________________________________________________________________________ Favourite restaurant: _________________________________________________________________________________________________________________ Favourite treat: _______________________________________________________________________________________________________________________ Favourite sport: _______________________________________________________________________________________________________________________ Hobbies: _______________________________________________________________________________________________________________________________ I am motivated by:____________________________________________________________________________________________________________________ Favourite quote: ______________________________________________________________________________________________________________________ Scentsy anniversary date: ___________________________________________________________________________________________________________ Recruited by: __________________________________________________________________________________________________________________________ How I heard about Scentsy: __________________________________________________________________________________________________________ Best advice received:__________________________________________________________________________________________________________________ Best advice I would give a new Consultant: ________________________________________________________________________________________ I describe Scentsy as: _________________________________________________________________________________________________________________ My goal with Scentsy is: ______________________________________________________________________________________________________________
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My Recognition Love Language ‘…the greatest asset I possess, and the way to develop the best that is in a person is by appreciation and encouragement’. –Charles Schwab Name ___________________________________________________________________________________________________________________________________ Spouse_____________________________________________________________ Children/Ages____________________________________________________ Favourite colour__________________________________________________ Grandchildren/Ages_____________________________________________ Favourite restaurant______________________________________________ Favourite food___________________________________________________ Pets_________________________________________________________________ Dislikes ___________________________________________________________ Collections________________________________________________________ Hobbies __________________________________________________________ Allergic to__________________________________________________________ Favourite stores _________________________________________________ Recognition How did your former employer recognise your accomplishments—what did they do for employee recognition, and how was it received?__________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ Appreciation Please circle all of the items you view as positive appreciation. Cross out categories you perceive as strongly negative and leave areas blank where no opinion is expressed. Quality Time • Lunch/dinner with me ______________________________________________________________________________________________________________ • Sitting together at the Scentsy Convention ______________________________________________________________________________________ • Other _________________________________________________________________________________________________________________________________ Receiving Gifts (please include specific items) • Money_________________________________________________________________________________________________________________________________ • Plaques, ribbons, certificates_______________________________________________________________________________________________________ • Scentsy Success supplies___________________________________________________________________________________________________________ • Personal gifts_________________________________________________________________________________________________________________________ • Nurturing gifts (massage, pedicure, etc.)_________________________________________________________________________________________ • Scentsy logo wear___________________________________________________________________________________________________________________ • Gift certificates ______________________________________________________________________________________________________________________ • Other__________________________________________________________________________________________________________________________________ Verbal/Print Recognition • Phone call ____________________________________________________________________________________________________________________________ • Hand-written card __________________________________________________________________________________________________________________ • Name in team newsletter __________________________________________________________________________________________________________ • E-card _________________________________________________________________________________________________________________________________ • Other__________________________________________________________________________________________________________________________________
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Shadowing Guide for New Consultants New Consultant Name: ____________________________________________________________________________________________________________ Consultant Observing: _____________________________________________________________________________________________________________ Consultant Phone Number/Email: ________________________________________________________________________________________________ Host:_______________________________________________________________ Party Date/Time: ______________________________________________ Host Address: _______________________________________________________________________________________________________________________ Before the Party What time did the Consultant arrive? ____________________________________________________________________________________________ Was it a reasonable amount of time to arrive before the party?_______________________________________________________________ How long did the Consultant take to set up?____________________________________________________________________________________ How did they set up the display? _________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ During the Party Number of Guests: ___________________________________________ Did the party start on time? _________________________________ Opening remarks: ___________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ Helpful party tips observed ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________
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Shadowing Guide for New Consultants, continued Interaction with guests __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ Techniques, Tips, and Tools Booking: __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ Recruiting/Sponsoring: __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ Collecting orders and payments: __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ Other observations: __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ After the Party Sales:____________________________________________________________ Number of parties booked: _______________________________________ Number of potential recruits: _______________________________________________________________________________________________________ Number of new Consultants recruited: ____________________________________________________________________________________________
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Consultant Weekly Status Consultant Name:_____________________________________________
Consultant ID:__________________________________________________
Begin Date:_____________________________________________________
End Date:_______________________________________________________
Party Success—Week in Review Date
Scheduled Parties
Party Held Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
Example Date
Scheduled Parties
Party Held
12.1.2011
Smith (B)
Yes
No
12.10.2011
Roberts (O)
Yes
No Rescheduled
Looking Ahead - Four-Week Preview Date
Scheduled Parties
Party Held
Date
Scheduled Parties
Party Held
1.12.2012
Smith (O)
Example
H = Home Party Presentation
O = Open House
Yes B = Basket Party
E = Expos/Fairs
Personal Success Stories to Share: ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________
11
Consultant Weekly Status, continued Recruiting—Potential Consultants Contact Date
Recruit Name
Next Steps
Sponsoring—New Consultants Name
City/Town
Phone
Name
City/Town
Phone
Name
City/Town
Phone
Name
City/Town
Phone
Name
City/Town
Phone
Name
City/Town
Phone
12
