AUDIT LEADERSHIP â The Next Generation
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
Developing Tomorrow’s Leaders Today: How Supervising, Coaching, and Mentoring all Differ but All Contribute Eric Spivak, CIA, CGAP County Auditor Jackson County Oregon
AUDIT LEADERSHIP – The Next Generation
2
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
A Supervisor’s Role
3
Functions and Focus • Functions •Assign work • Develop Performance Expectations • Monitor Performance
• Focus •Completion of Audits • Adherence to Standards • Quality and Efficiency 4
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
Supervising and Coaching
5
A Coach’s Function and Focus •Function – Develop and improves skills •Focus – Prepare staff for future audits and other assignments 6
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
TAKEAWAY 1 Don’t think supervision is enough Coaching should be considered just as important Be aware of the difference between the two 7
Best Practices – From Supervisor to Coach • Sit in on interviews and give constructive feedback
• Don’t just edit reports, sit down and explain the reason for the editing changes you made • Explain Why. It is just as important as How. 8
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
Hiring and Evaluating Supervisors • Consider an applicant’s ability to coach • Job Descriptions should reference coaching • Staff development should be part of the criteria used to evaluate supervisors 9
Worth Reading “Work Smarter, Not Harder” By Christine Hogan Hayes IIA Magazine, April 2017 10
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
Auditor Issues Are Like Audits 1. Condition 2. Root Cause 3. Solution (Recommendation) 4. Follow Up to See if Solution is Working 11
MENTORING
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2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
ALGAONLINE.ORG Resources
Mentoring Program
Mentee Application 13
Mentoring is a holistic approach to professional development whereby a more experienced individual uses his/her experience to help guide a less experienced individual.
14
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
15
Not Really Mentoring “Mentoring is about building an army of people who are indoctrinated into your way of thinking and whom you can eventually leverage on your rise to power and prestige.” Andrew (Never to be Confused With Yoda) Keegan, Supervising Senior Auditor, City of Austin 16
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
Not Yoda
17
3 Distinct Areas Mentoring Can Focus On 1. Career Development 2. Business Acumen and Soft Skills 3. Organizational politics and the unwritten rules of the game 18
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
Organizations Benefit By 1. Educational Growth and Development
2. Reduced Turnover 3. Time Savings 4. Leadership Development 19
TAKEAWAY 2 Mentoring fills in the gaps left by supervising and coaching. Mentoring addresses the non-technical aspects. Mentoring focuses on the long term goal of developing leaders. 20
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
Best Practice
#1 – Find Good Mentors https://www.youtube.com/watch?v=rZ8Cyuoq06k
21
5 Attributes of A Good Mentor 1. 2. 3. 4. 5.
Self Reflection Discretion Honesty Curiosity Generosity of Spirit 22
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
Best Practice
#2 – Do it Right
23
Keys to a Successful Mentoring Program 1. Management Commitment 2. Specific Goals 3. The Right People Serving as Mentors 4. Good Pairings 5. Some Program Formality 24
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
25
1. Realize Supervision isn’t enough 2. Implement Coaching 3. Provide Mentors 26
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
AUDIT LEADERSHIP – The Next Generation
27
Developing Tomorrow’s Leaders Today: How Supervising, Coaching, and Mentoring all Differ but All Contribute Eric Spivak, CIA, CGAP County Auditor Jackson County Oregon
AUDIT LEADERSHIP – The Next Generation
2
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
A Supervisor’s Role
3
Functions and Focus • Functions •Assign work • Develop Performance Expectations • Monitor Performance
• Focus •Completion of Audits • Adherence to Standards • Quality and Efficiency 4
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
Supervising and Coaching
5
A Coach’s Function and Focus •Function – Develop and improves skills •Focus – Prepare staff for future audits and other assignments 6
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
TAKEAWAY 1 Don’t think supervision is enough Coaching should be considered just as important Be aware of the difference between the two 7
Best Practices – From Supervisor to Coach • Sit in on interviews and give constructive feedback
• Don’t just edit reports, sit down and explain the reason for the editing changes you made • Explain Why. It is just as important as How. 8
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
Hiring and Evaluating Supervisors • Consider an applicant’s ability to coach • Job Descriptions should reference coaching • Staff development should be part of the criteria used to evaluate supervisors 9
Worth Reading “Work Smarter, Not Harder” By Christine Hogan Hayes IIA Magazine, April 2017 10
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
Auditor Issues Are Like Audits 1. Condition 2. Root Cause 3. Solution (Recommendation) 4. Follow Up to See if Solution is Working 11
MENTORING
12
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
ALGAONLINE.ORG Resources
Mentoring Program
Mentee Application 13
Mentoring is a holistic approach to professional development whereby a more experienced individual uses his/her experience to help guide a less experienced individual.
14
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
15
Not Really Mentoring “Mentoring is about building an army of people who are indoctrinated into your way of thinking and whom you can eventually leverage on your rise to power and prestige.” Andrew (Never to be Confused With Yoda) Keegan, Supervising Senior Auditor, City of Austin 16
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
Not Yoda
17
3 Distinct Areas Mentoring Can Focus On 1. Career Development 2. Business Acumen and Soft Skills 3. Organizational politics and the unwritten rules of the game 18
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
Organizations Benefit By 1. Educational Growth and Development
2. Reduced Turnover 3. Time Savings 4. Leadership Development 19
TAKEAWAY 2 Mentoring fills in the gaps left by supervising and coaching. Mentoring addresses the non-technical aspects. Mentoring focuses on the long term goal of developing leaders. 20
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
Best Practice
#1 – Find Good Mentors https://www.youtube.com/watch?v=rZ8Cyuoq06k
21
5 Attributes of A Good Mentor 1. 2. 3. 4. 5.
Self Reflection Discretion Honesty Curiosity Generosity of Spirit 22
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
Best Practice
#2 – Do it Right
23
Keys to a Successful Mentoring Program 1. Management Commitment 2. Specific Goals 3. The Right People Serving as Mentors 4. Good Pairings 5. Some Program Formality 24
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
25
1. Realize Supervision isn’t enough 2. Implement Coaching 3. Provide Mentors 26
2017 ALGA Annual Conference CS#4. Developing Tomorrow’s Leaders Today: How Supervising, Mentoring, and Coaching All Differ But All Contribute
AUDIT LEADERSHIP – The Next Generation
27
