SSC/ N 6901 Package software products

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SSC/ N 6901

Package software products

Overview This is about assembling various features into software packages which meet the needs and preferences of user groups.

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Applicable NOS Unit

SSC/ N 6901 Unit Code Unit Title (Task) Description

Package software products SSC/ N 6901 Package software products

This is about assembling various features into software packages which meet the needs and preferences of user groups. Scope This unit/task covers the following: User groups may be defined by:  market segments  geographical areas  industries  individual client organizations Appropriate people:  line manager  members of marketing team  members of product development team  subject matter experts Performance Criteria (PC) w.r.t. the Scope To be competent, you must be able to: PC1. carry out sufficient research to determine the needs and preferences of user groups PC2. identify the features of software products that meet the needs and preferences of user groups PC3. add or delete features in line with the needs and preferences of user groups PC4. finalize software packages ready for distribution to users PC5. obtain advice and guidance on packaging software products from appropriate people, where required PC6. comply with your organization’s policies, standards, procedures and guidelines when packaging software products Knowledge and Understanding (K) A. Organizational You need to know and understand: KA1. your organization’s policies, procedures and guidelines for assembling Context software products and your role and responsibilities in relation to this (Knowledge of the KA2. your organization’s processes for packaging software products company/ KA3. your organization’s knowledge base and how to access and update this organization and KA4. how to use feedback to improve software products its processes) KA5. who to refer problems to when they cannot be resolved KA6. the importance of keeping user groups informed about timescales KA7. where to obtain advice and guidance on packaging software products B. Technical You need to know and understand: 6

SSC/ N 6901 Knowledge

Package software products KB1. KB2. KB3.

Skills (S) A. Core Skills/ Generic Skills

B. Professional Skills

different features of software products and how they can be used methods, tools and techniques for packaging software products and how to use these sources of information relevant to determining user group needs and preferences

Writing Skills You need to know and understand how to: SA1. communicate with colleagues in writing Reading Skills You need to know and understand how to: SA2. follow instructions, guidelines, procedures and rules Oral Communication (Listening and Speaking skills) You need to know and understand how to: SA3. listen effectively and orally communicate information Decision Making You need to know and understand how to: SB1. make decisions on suitable courses of action Plan and Organize You need to know and understand how to: SB2. plan and organize your work to achieve targets and deadlines Customer Centricity You need to know and understand how to: SB3. check your own work meets customer requirements SB4. meet and exceed customer expectations Problem Solving You need to know and understand how to: SB5. apply problem-solving approaches in different situations Analytical Thinking You need to know and understand how to: SB6. analyze data and activities Critical Thinking You need to know and understand how to: SB7. apply balanced judgments to different situations Attention to Detail You need to know and understand how to: SB8. check your work is complete and free from errors SB9. get your work checked by peers Team Working 7

SSC/ N 6901

C. Technical Skills

Package software products You need to know and understand how to: SB10. work effectively in a team environment SB11. work independently and collaboratively You need to know and understand how to: SC1. use information technology effectively to input and/or extract data accurately SC2. use software packages and tools including spreadsheets and databases SC3. store and retrieve information SC4. keep up to date with changes, procedures and practices in your area of expertise

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SSC/ N 6901

Package software products

NOS Version Control

NOS Code

SSC/ N 6901

Credits(NVEQF/NVQF/NSQF) [OPTIONAL] Industry IT-ITeS Industry Sub-sector

Software Products

Version number

0.1

Drafted on

30/04/2013 30/04/2013

Last reviewed on Next review date

30/06/2014

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