Tidewater Times

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MONTHLY     JOURNAL  OF     IAAP  TIDEWATER   CHAPTER  

A P R I L   2 0 1 3  

Tidewater  Times   this  issue  

Board  of  Directors  

3UHVLGHQW¶V0HVVDJHP.1   LAN  2013  P.2  

President   Nancy  Moore   [email protected]  

Breakfast  at  Tidewater  P.3   Calm  In  the  Eye  of  the  Storm    P.4  

President  Elect   Vacant   Vice  President   Vacant   Secretary   Carleen  Muncy,  BA,  CAP   [email protected]   Treasurer   Lisa  Carter   [email protected]   Assistant  Treasurer   Delicia  Barber   [email protected]   Parliamentary  Advisor   Debbi  Haddaway   [email protected]   ~~~~~~~~~~~~~~~~~~~~~~~~~~~~  

Chapter  meetings  are  held  the  3rd   Tuesday  of  every  month  from     5:30-­8:30  pm  at  Hampton  Roads   Transit  in  Norfolk,  VA.  (unless   scheduled  otherwise)   Stay  connected:   International  website   www.iaap-­hq.org   VA-­WV  Division  website   www.iaap-­va-­wv.org   Tidewater  Chapter  website   www.iaap-­tidewater.org  

3UHVLGHQW¶V0HVVDJH   by  Nancy  Moore,  President   IAAP-­Tidewater  Chapter    

April  showers  bring  May  flowers.    Remember  that  phrase?     Ї ™ƒ•–Š‹‹‰‘ˆ™Šƒ––‘™”‹–‡ˆ‘”–Š‹•‘–Šǯ•ƒ”–‹…އǡ that  phrase  kept  popping  into  my  head.    So  I  thought  how  can  I   make  it  relevant  to  the  Chapter?    Well  I  feel  the  April  showers   can  be  represented  by  the  members  and  their  activities  and   ‹˜‘Ž˜‡‡–™‹–Š ǤDz ‘™ǫdz›‘—ƒ›ƒ•ǫЇƒ‡Ǧ ber  is  active  in  the  chapter  it  helps  the  chapter  grow.    The   more  members  that  are  involved  the  more  it  can  grow.    Like   recruiting  new  members  helps  the  membership  numbers   grow.    What  happens  when  the  membership  numbers  grow?     Ї”‡ƒ”‡‘”‡Dz„‘†‹‡•dz–‘Œ‘‹–Ї…‘‹––‡‡•ƒ†•‡”˜‡ƒ•

committee  chairs  and  members.    There  would  be  more  to   serve  on  the  Board  of  Directors  who  can  lead  the  chapter   ƒ†Їޒ‹–‰”‘™ǤЇ…Šƒ’–‡”…‘—ކDz„”ƒ…Šdz‘—–‹–‘–Ї community  more.    It  would  mean  there  would  be  a  variety   of  members  just  like  the  showers  bring  a  variety  of  flow-­‐ ers.    Everyone  is  different  and  can  bring  a  different  per-­‐ spective  to  issues  brought  before  the  members.    The  Chap-­‐ –‡”…ƒ‘Ž›‰”‘™•–”‘‰Ž‹‡–ЇˆŽ‘™‡”•™Š‡Dz•Š‘™‡”‡†dz with  the  expertise  and  involvement  of  its  members.    So   ‡˜‡”›‘‡‰‡–‘—–ƒ†Dz™ƒ–‡”dz–Ї…‘—‹–›ƒ†™‘”Ǧ place  about  IAAP  and  the  Tidewater  Chapter  so  we  can   grow!!!!   XW  

Our  Members   MEMBERSHIP   Members  as  of  March  1    =  84   Members  as  of  April  1    =    84  

BIRTHDAYS   04/05  ±  Stacey  Hanson,  CAP-­OM   05/03  ±  Amy  Braziel,  CAP-­OM   05/08  ±  Marta  Long   05/08  ±  Susan  Turner   05/30  ±  Jennifer  Blair  

ANNIVERSARIES   Susan  Turner  ±  24  years   Maxine  Scott  ±  13  years   Dana  Barrett  ±  11  years   Sienna  Cowell  ±  9  years   Tammy  Urso,  CAP-­OM  ±  8  years   James  Fordyce  ±  6  years   Linda  Wier  ±  6  year  

RENEWALS   Dana  Barnett   Maxine  Scott   Tammy  Urso,  CAP-­OM   Linda  Wier     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~  

  To  update  the  chapter  roster  please   send  your  information  to  Nancy   Moore:   Email:    [email protected]   Telephone:      757-­576-­3405     S-­mail:  Nancy  Moore       1003  Colonial  Meadows  Way     Virginia    Beach,  VA  23454   Please  note  that  changes  sent  to   Nancy  will    update  the  chapter  roster   only.  To  make  changes  with  IAAP   Headquarters  please  log  on  to     www.iaap-­hq.org  and  update your   membership  profile.  

Sold  on  Member  of  Excellence  -­  Part  10   Are You Sold Yet?   by  Debbi  Haddaway  

Are  you  active  in  IAAP  web  community?    This  month  the   focus  is  on  criteria  number  3:    Dz…–‹˜‡Ž›’ƒ”–‹…‹’ƒ–‡‹–Ї IAAP  web  community  forum  discussions  or  write  an   article  during  the  current  fiscal  year  (minimum  200   words),  and  have  it  published  in  an  IAAP  publication   (chapter,  division,  or  international  level.)    Recommend-­‐ ‹‰ƒ‘–Ї”ƒ—–Š‘”ǯ•ƒ”–‹…އ†‘‡•‘–“—ƒŽ‹ˆ›Ǥdz   If  you  are  active  in  the  IAAP  web  community  this  one  is   not  a  challenge.    For  example,  I  stay  connected  to  the   Member  of  Excellence  group  on  the  IAAP  web  commu-­‐ nity.    Just  by  responding  and  posting  questions  you  qual-­‐ ify  for  this  criteria  easily.    There  are  so  many  groups  to   …Š‘‘•‡ˆ”‘ƒ†‹–ǯ•ƒ‰”‡ƒ–‘’’‘”–—‹–›–‘‡–™‘”™‹–Š

chapter  members  all  over  the  world.     –ǯ•‘––‘‘ late!    Jump  in  a  forum  via  the  headquarters  website  and   check  criteria  #3  off  the  list!   ‘ǯ–ˆ‘”‰‡–ǡ‘…‡›‘—Šƒ˜‡‡–ͺ‘ˆ–Їͳͳ…”‹–‡”‹ƒǡ›‘— can  submit  your  application.    No  need  to  wait  until  the   June  30  deadline!       ‘–ƒ‡ƒˆ‡™‹—–‡•ǡ‹–ǯ•‘––‘‘Žƒ–‡ǡƒ†•‹‰›‘—”…‘Ǧ ‹–‡–ˆ‘”ǡ‹ˆ›‘—Šƒ˜‡ǯ–ƒŽ”‡ƒ†›ǡƒ†„‡‘›‘—”™ƒ› to  becoming  a  Member  of  Excellence  for  the  2012-­‐ 2013.    You  can  email  ([email protected]),  fax   (757-­‐257-­‐6307),  mail  (2133  Carriage  Lane,  Norfolk,  VA   23518)  or  bring  your  form  to  the  meetings.       XW  

LAN  2013   by  Carleen  Muncy,  BA  CAP  

LAN  Ȃ  South  Charleston,  WV  Ȃ  Last  weekend  was  a   wonderful  experience,  once  again,  for  our  Chapter  to   participate  in  a  Division  Conference.    On  April  6,  2013,   Delicia  Barber,  Sandee  Huff,  LaShonda  Salter  and  I   represented  the  Tidewater  Chapter  as  we  participated   in  the  LAN  (Leadership  Actively  Networking)  Confer-­‐ ence  in  WV  and  gained  some  great  knowledge,  recerti-­‐ fication  points  and  was  able  to  be  regenerated  with   enthusiasm  for  IAAP.    We  received  invaluable  informa-­‐ tion  that  we  will  pass  on  to  the  current  board  with   regard  to  reports  and  awards  that  need  to  be  submit-­‐ ted  by  the  end  of  April.    If  you  have  not  already  planned   to  attend  the  Division  Annual  Meeting,  please  put  that   on  your  calen-­‐ dars.      It  will  be  in   our  own  back  yard,   Williams-­‐ burg.    Once  you   attend  a  Division   meeting  or  Inter-­‐ national  Meeting,   you  are  hooked.    It   is  such  a  wonderful   experience  to  be   around  successful   professionals,   share  issues,  and   come  away  with   LAN  Participants:  Carleen  Muncy,  BA  CAP;  Sandee  Huff,   LaShonda  Salter,  Delicia  Barber  (not  pictured)   positive  solu-­‐ tions.    Not  only  that,  but  being  active  in  Division  pro-­‐ jects  or  conferences  helps  you  to  see  how  our  Chapter   fits  into  that  big  puzzle  of  IAAP  and  definitely  opens   more  doors  of  opportunity  for  each  and  every  one  of   us.    The  friendships  you  will  cultivate  are  everlasting.       XW  

IAAP  Acronyms  

April  1,  2013           Hello:       On  behalf  of  the  Tidewater  Chapter  of  the  International  Association  of  Administrative   Professionals  (IAAP),  we  would  like  to  take  this  opportunity  to  cordially  invite  you,   your  colleagues  &  executives,  as  well  as  anyone  else  you  think  would  enjoy,  to  par-­‐ ƚŝĐŝƉĂƚĞŝŶŽƵƌĂŶŶƵĂůĚŵŝŶŝƐƚƌĂƚŝǀĞWƌŽĨĞƐƐŝŽŶĂů͛ƐĂLJEĞƚǁŽƌŬŝŶŐƌĞĂŬĨĂƐƚ͘   dŚŝƐLJĞĂƌ͛ƐĞǀĞŶƚǁŝůůďĞŚĞůĚŽŶtĞĚŶĞƐĚĂLJ͕ƉƌŝůϮϰ͕ϮϬϭϯĂƚƚŚĞdŽǁŶĞWŽŝŶƚůƵď in  Norfolk.  The  attached  registration  form  outlines  details  for  the  event  and  the   deadline  for  registration.   The  keynote  speaker  is  Lindo  Gharib,  Metro  Market  Manager  with  Robert  Half  Inter-­‐ national,  and  he  will  be  discussing  how  to  use  intuition  in  the  workplace  to  advance   ŽŶĞ͛ƐĐĂƌĞĞƌ͘>ŝŶĚŽŚĂƐĂĂĐŚĞůŽƌƐĞŐƌĞĞĨƌŽŵ>ŽŶŐǁŽŽĚŽůůĞŐĞĂŶĚĂDĂƐƚĞƌƐ Degree  from  American  University.    He  has  over  15  years  of  experience  in  the  staffing   Industry.    He  currently  manages  multiple  lines  of  business  for  Robert  Half  Interna-­‐ tional  in  the  Richmond  and  Norfolk  area.      Lindo  has  appeared  on  CBS,  NBC,  and   WRVA  to  discuss  employment  and  hiring  trends.    He  also  has  given  several  CPE  pres-­‐ entations  to  APA,  IMA,  and  the  AGA  among  others.     To  learn  more  about  the  International  Association  of  Administrative  Professionals,   please  feel  free  to  visit  www.iaap-­‐tidewater.org  (local  chapter)  or  www.iaap-­‐hq.org.   If  you  have  any  questions  or  need  additional  information  regarding  the  Administra-­‐ ƚŝǀĞWƌŽĨĞƐƐŝŽŶĂů͛ƐĂLJEĞƚǁŽƌŬŝŶŐƌĞĂŬĨĂƐƚ͕ƉůĞĂƐĞĚŽŶŽƚŚĞƐŝƚĂƚĞƚŽĐĂůůDĞŐŚĂŶ Higgins  at  (757)  624-­‐2300.  We  look  forward  to  seeing  you  on  April  24th!       Sincerely,   Meghan  Higgins   APW  Committee  Chair   Tidewater  Chapter,  IAAP  

APD    

Administrative  Professionals  Day  

APW    

Administrative  Professionals  Week  

B&SR  

Bylaws  and  Standing  Rules  

CAP      

Certified  Administrative     Professional  

CEU    

Continuing  Education  Unit  

CPS      

Certified  Professional  Secretary   (now  called  CAP  )  

EFAM    

Education  Forum  and  Annual   Meeting  

EOTY  

Executive  of  the  Year  

IAAP      

International  Association  of     Administrative  Professionals    

IC    

Institute  for  Certification  

IDPC    

,QFRPLQJ'LYLVLRQ3UHVLGHQW¶V Conference  

OM      

Organizational  Management  (must   have  CAP  designation  before  taking   this  exam  (CAP-­OM)  

PA  

Parliamentary  Advisor  

PDS  

Professional  Development  Seminar  

PEC  

Professional  Education  Conference  

PMOY   Professional  Member  of  the  Year   R&E      

Research  and  Educational     Foundation  

RTF    

Retirement  Trust  Foundation  

RTFC     Retirement  Trust  Foundation       Committee   SED    

Southeast  District  

TA  

Technology  Administration    

IAAP  Mission  Statement   Enhancing  the  success  of  career-­minded   Administrative  Professionals  by  providing   opportunities  for  growth  through  education,   community  building,  and  leadership  devel-­ opment.  

Target  These  Dates   2013   Apr  6th  -­  IAAP  Leaders  Actively   Networking  (LAN)  Conference,   Charleston,  WV   Apr    16th  -­  Chapter  Meeting,   PMOY  announced   Apr  21-­27th  -­  Admin  Profession-­ als  Week   May  TBD  -­  Spring  Fling   May  21st  -­  Chapter  Meeting,   Board  Elections   Jun  18th  -­  Chapter  Meeting,   Board  Installation   Jun    28-­30th  -­  VA-­WV  Annual   'LYLVLRQ0HHWLQJ³%HWKH2QHWR 5HDFKWKH6WDUV´KRVWHGE\ Colonial  Chapter  @  Crowne   Plaza  Fort  Magruder.   Jul  16th  -­  Chapter  Meeting   Jul  28-­31  -­  EFAM,  Anaheim,  CA   Aug  20th  -­  Chapter  Meeting   Sep  17th  -­  Chapter  Meeting   Oct  15th  -­    Executive  Night   Nov  8-­9th  -­    Division  PDS   Nov  19th  -­  Chapter  Meeting   Dec  17th  -­  Holiday  Auction   Tiffany  &  Co.  was  founded  in    NYC  in  1837.  What  was  its   original  name?  The  first  person  to  email  the  correct  answer   to  [email protected]  wins  a  prize.  Must  be   present  at  April  meeting  to  win.  

APW  Logo  -­  Calm  In  the  Eye  of  the  Storm  

Eye  on  Membership  

Submitted  by  Ray  Weikal  on  Thu,  02/21/2013   to  www.iaap-­hq.org  

Community  Service   Deborah  E.  Mapp,  CAP-­‐OM  

Office  professionals  are   often  at    a  loss  to  explain  to   others  what  they  do.  I've   heard  or  read  this  complaint   many  times  from  IAAP   members.  There  are  several  reasons  why   this  is  the  case.  For  one  thing,  the  term   "office  professional"  encompasses  many,   many  different  job  titles:  office  adminis-­‐ trator,  assistant  or  coordinator;  executive   or  personal  assistant;  secretary  and  re-­‐ ceptionist,  just  to  name  a  few.   Add  to  that  the  sheer  number  of  tasks   these  professionals  perform  every  day.   They  adeptly  jump  from  work  involving   technology,  finance,  customer  services,   logistics,  contractors,  the  law,  health  care,   human  resources,  taxes  and  government   regulations  all  in  one  day  and  without   blinking  a  well-­‐trained  eye.  They  unlock   the  front  door  in  the  morning  and  are  the   last  to  leave  at  the  end  of  the  day.  Nothing   Šƒ’’‡•‹›‘—”„—•‹‡••–Šƒ–†‘‡•ǯ–‹ some  way  cross  their  desks.   Finally,  there's  the  secretary  stereotype   that's  still  very  common  in  popular  cul-­‐ ture.  The  objectified  "office  wife"  of  50   years  ago  has  maintained  a  remarkably   long  shelf  live  in  TV  and  the  movies.  Do  a   Google  image  search  of  the  world   "secretary"  and  you'll  see  what  I  mean.   It's  no  wonder  there's  confusion  in  the   general  public.  Some  office  professionals   are  even  disrespected  by  their  own  man-­‐ agers  and  co-­‐workers.  That  why,  when  it   was  time  to  create  a  new  brand  for  Ad-­‐ ministrative  Professionals  Week,  the   creative  team  at  IAAP  decided  to  take  a   risk,  step  outside  the  cubicle  walls  and   produce  a  design  that  would  encompass   the  essential,  complex  work  done  by   office  professionals.  We  were  determined   to  lead  a  campaign  that  will  redefine  the   image  and  value  of  office  professionals  in   the  larger  culture.  We  set  out  to  capture   in  one  image  the  fact  that  office  profes-­‐ sionals  are  full  members  of  their  office   teams  along  with  managers,  executives,   specialists  and  creatives.   That  meant  that  we  had  to  abandon  con-­‐ crete  images  like  computers,  typewriters,   pens,  copy  machines  or  desks.  Your  work  

Our  April  project  is  providing  pet  care  items/ supplies  (for  cats  and  dogs)  to  the  Ports-­‐ mouth  Humane  Society.    Please  begin  to   gather  items  below  and  bring  them  to  our   April  16th  meeting.  Thanks  for  being  sensi-­‐ tive  to  the  needs  of    our  pet  friends!  

is  hardly  defined  by  any  of  those  things.   Instead,  we  focused  on  the  one  thing  that   office  professionals  do  better  than  any-­‐ one  else:  build  bridges.  They  link  all  of   the  disparate,  often  chaotic  elements  of   modern  business  into  a  unified   and    productive  whole.   Office  professionals  anticipate  needs,   connect  stakeholders,  track  details,  de-­‐ liver  results  and  ensure  that  business   gets  done.  When  resources  are  stretched,   they  find  solutions.  When  roadblocks   appear,  they  build  workarounds.  They   ensure  that  projects  end  on  time  and   under  budget.  When  their  executive  gets   a  new  smartphone  or  tablet,  they  figure   out  how  to  use  it.  When  a  meeting  goes   too  long  and  off  topic,  they  make  sense  of   it.  When  they  have  two  dozen  team  mem-­‐ bers  on  three  continents  meeting  re-­‐ motely  with  a  client,  they  schedule  the   event,  invite  the  participants,  master  the   ƒ’’Ž‹…ƒ–‹‘ǡ”‡…‘”†™Šƒ–ǯ••ƒ‹†ƒ†•—Ǧ marize  the  results.   The  resulting  APW  logo,  seen  above,  is   abstract.  But  that's  because  the  work  you   do  isn't  simple.  It  can't  be  defined  by  an   easily  imbibed  image.  We  want  people  to   think  about  the  complex,  challenging  and   technical  tasks  you  complete  every  day.   We  want  to  spark  some  conversations.  If   somebody  asks  you  what  the  new  APW   logo  means,  I  suggest  you  simply  reply:   "It  means  that  I'm  the  calm  in  the  busi-­‐ ness  storm.  I  get  the  job  done."   As  we  approach  APW  2013,  embrace  the   challenges  and  value  of  your  work.  Don't   let  others  define  your  job  as  anything  less   than  essential  for  your  employer.  Be   proud.  You've  earned  a  place  with  the   office  team.  

PetWay  (only)  dry  dog  &  cat  food   Canned  dog  &  cat  food  (any  kind)   Blankets/Comforters/Linens  &  Towels   Pine  Sol/Bleach   Cat  &  Dog  Beds   Laundry  Soap  (for  front  loading  washer)   55  gallon  &  13  quart  trash  bags   Paper  Towels,  Toilet  Paper  &  Kleenex  

Sunshine  Fund     Carleen  Muncy,  BA,  CAP   The  current  balance  is  $45.05.  A  card  went   out  to  one  of  our  division  members,  Becky   West,  who  is  experiencing  health  issues.   Please  keep  her  in  our  prayers.  

Certification     Carleen  Muncy,  BA,  CAP    Everyone  is  studying  hard.  The  exam  is  May   4th.  Please  keep  Delicia  Barber,  Sandra  Huff,   Cheryl  Watson,  Cynthia  McEachin,  and  Car-­‐ leen  Muncy,  CAP  in  your  thoughts.  Boarding   passes  should  have  been  received  by  now.   The  testing  site  for  this  area  will  be  VA  Beach   TCC  campus,  with  our  own  Linda  Chapman,   CAP-­‐OM  as  the  proctor.  

Ways  &  Means     Sandra  Huff   The  time  has  come  to  wrap  things  up  with   our  Mixed  Bag  Designs  and  Yankee  Candle   fundraisers.   Mixed  Bag  Designs  orders  should  be  entered   online  by  each  seller.     Yankee  Candle  orders  should  be  emailed  to   me  like  before.  YC  has  a  We'll  arrange  to   collect  the  money  from  you  or  you  can  bring   it  to  the  meeting  on  Tuesday,  April  16th/   Let  me  know  if  we  can  assist  you  with  any-­‐ thing.  Thanks  for  making  Tidewater  Chap-­‐

ter  the  best  in  Hampton  Roads  (and  be-­‐ yond)!  

XW  

XW  

Tidewater  Times      April  2013  

Tidewater  Times   [email protected]  

Edito r   Sandee  Huff   Chesapeake,  VA   757.222.6041  ph      

IAAP  is  an  organization  dedicated  to  the  education  and  professional  development  of  office  professionals  

MEMBERSHIP OFFERS THESE OPPORTUNITIES     Continuing  Education  -­  CAP  Designation  (with  OM  and  TA  specialties)  -­  Personal  and    Professional  Development     Networking  Opportunities  -­  Technology  Updates  -­  Leadership  Training     For  more  information,  visit  the  Tidewater  Chapter  website  at  http://www.iaap-­tidewater.org     or  the  International  website  at  http://www.iaap-­hq.org