Onboard Menu Guide American Flagship Service Business Class Brunch – Cycle 3 Linens: White table linen White tray linen Salad – Fruit Bowl Cantaloupe or Honeydew Orange or Kiwi Fresh berries
Heating Instructions all aircraft − Breads: 275° 10 min. / HI 7 min − Entrée: 275° 20-25 min. / HI 18-20 min − Cookies: 275°5 min. / HI 3 min
Service Flow Boarding
Tray setup for all markets
Napkin roll up w/band Pre-set fruit appetizer Breads all flights Small bread plate − Irish butter pat − Salt/pepper sachet −
− Prepare cabin for boarding pre-set amenity kits and BOSE headphones − Welcome customers − Hang coats, help with baggage − Pre-departure beverages − Introduce self, distribute menus
(offer from basket) Croissants Bagels Southern Style Biscuit
Inflight
Entrées Total
Grilled Breakfast Burrito (EGGS): w/Chorizo, guacamole, sour cream, pico de gallo , tabasco sauce, lime • Pre-plated in casserole dish Place tabasco sauce on tray Place lime wedge in casserole dish
Steel Cut Oats (CERL): w/Rosewater marinated berries − Pre-plated in casserole dish Garnish with berries
Pre-order
− Preferences East, fwd-aft West, aft-fwd − Hot towels − Offer from linen draped cart: pre-meal beverage , fwd-aft − Re-offer beverages, fwd-aft − Pick up − Offer from linen draped cart: table linen meal tray with appetizer − Offer from top of cart: bread from basket, water, juice and hot beverages − Fill requests for alternative beverages from galley − Pick up appetizer plates with a lined tray − Hand deliver entrées from a lined tray − As customers finish, pick up trays, leave table linen − Offer after meal beverages − Offer dessert from a lined tray − Pick up dessert items, clear table linen − Offer personal bottles of water
Onboard Menu Guide American Flagship Service Business Class Brunch – Cycle 3 Dessert all flights
− Chocolate Sea Salt Caramel Tart
Heating Instructions all aircraft − Breads: 275° 10 min. / HI 7 min − Entrée: 275° 20-25 min. / HI 18-20 min − Cookies: 275°5 min. / HI 3 min
Service Flow Mid-Flight
Mid-flight / Arrival Snacks all flights
− Warmed OnBoard Chocolate Chip and Snickerdoodle Cookies − Note: warm for only 5 minutes − Place in small bowl
− Obtain drink preferences − Prepare beverages in galley − Deliver beverages from a lined tray − Offer snack from a lined tray − Re-offer beverages − Pick up − Monitor cabin
Arrival Service
− Snack Basket
− Fruit Basket
Revised –12/20/16
AFS Business Class Cycle 3 Brunch
− Obtain drink preferences − Prepare beverages in galley − Deliver beverages from a lined tray − Offer choice of snacks − Pick up and re-offer beverages − Collect BOSE headphones − Re-offer beverages (last call) − Return coats − Offer butter mints and a personal thank you − Seal carts − Prepare for landing − Thank customers as they deplane