Stand Installation
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1 To install a Copenhagen Wheel for a customer, start off by securing their bike in a bike stand and removing the existing rear wheel.
2 Make sure your customer’s Copenhagen Wheel is turned off by setting the power switch to the 0 position if it isn’t already.
3 Install the Wheel as you would a standard rear wheel and thread the axle nuts back onto the axle. Hand-tighten them for now to secure the Wheel.
4 Rotate the torque arm so it is directly underneath and touching the left chainstay. You can also tilt the torque arm toward or away from the Wheel to better align with the chainstay.
5 The Wheel comes with two metal straps to attach the torque arm to the bike frame. Select the proper metal strap based on the circumference of your customer’s chainstay.
6 Wrap the metal strap around the chainstay, taking care not to scratch the Wheel’s red hub. Make sure it’s oriented such that the adjustment screw is directly underneath the chainstay and is facing away from the hub. Insert the end of the band into the metal strap and tighten the screw by hand until it engages with the band.
7 Slide the metal strap along the chainstay onto the torque arm. Seat the metal strap band in the groove at the end of the torque arm.
8 Straighten the Wheel so it’s centered in the bike frame.
9 Make sure the metal strap adjustment screw is still directly underneath the chainstay and is facing directly away from the hub. Using a torque driver, tighten the metal strap firmly (to 6-8 Nm).
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10 Place the included rubber protector over the exposed end of the metal trap band.
11 Check to make sure that no part of the metal strap or torque arm will come into contact with the hub while the Wheel turns.
12 Tighten the axle nuts using a 15 mm wrench (to 30-44 Nm).
13 Tighten the torque arm nut using a 22 mm wrench (to 30-44 Nm).
14 Readjust the bike’s brakes (and deraiilleur, for multi-speed installations) as necessary. Ensure that the drivetrain and brakes are working properly.
15 Inflate the Wheel’s tire to the recommended pressure range as shown on the tire sidewall. To reduce the chance of pinch flats, we recommend inflating the tire to the upper end of the range. Do not over-inflate the tire.
Wheel Calibration
Status LEDs
Once the Wheel is installed on the customers bike, it needs to be calibrated. The Copenhagen Wheel has more than a dozen sensors which are used for everything from providing the right level of assistance to Wheel diagnostics and safety. Calibration is critical to teach the Wheel about the bike and to activate the assistance of the Wheel. The customer should perform the following steps in a safe location away from traffic:
The Wheel has five LEDs next to the charge port that give information about the Wheel, including charge level, fault status and more. Different statuses have different light codes associated with them. These patterns will help you understand the current status of the Wheel. Their meanings are shown below:
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Turn the Wheel on and start riding. For multi-speed bikes, shift to the 4th or 5th gear (so the chain is in the middle of the rear cassette).
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Pedal as fast as you can for about 30 feet (the bike may feel a bit sluggish we recommend getting up to 10 mph/16 kph).
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Briefly stop pedaling and let the bike coast. The Wheel will make a light clicking sound. Start pedaling again, but do so slowly and with little force (for about 3-4 revolutions). When you feel the Wheel’s thrust kick in, you’re done!
These steps can be repeated until the customer feels the Wheel providing assistance. Once this initial calibration has been performed, the Wheel with autocalibrate automatically in the future to adjust to any changes that occur.
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Status
LED Pattern
On/Unlocked Below 10 kph Above 10 kph
BATTERY GAUGE* ON All LEDS off
Off
All LEDS off
Fault
LED 2, 4 alternating to LED 1, 3, 5 every 0.5s
Sleeping
BATTERY GAUGE* blinking every 5s
Installing Firmware
LED 2 and LED 4 blinking every 1s LED 3 ON as data is received
On/Locked
BATTERY GAUGE* blinking every 1s
Battery Gauge 0-5% 5-20% 20-40% 40-70% 70-90% 90-100%
LED 1 Blinking LED 1 Solid On LED 1, 2 Solid On LED 1, 2, 3 Solid On LED 1, 2, 3, 4 Solid On LED 1, 2, 3, 4, 5 Solid On
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