Rock Talk
May 2013
Inside this issue
Eagle Rock Chapter President’s Message Maraia Roberts, Chapter President
MOE Corner........................ 2 New ERC Leaders................ 2 What I Learned at the APW Seminar .............................. 3 Amazing Walk ..................... 4 Admin. Asst. of the Year ..... 5
It’s been quite eventful the last couple of months for our Chapter and I am very proud of all our committee Chairs and members, working together to achieve excellence. That being said, our Administrative Professionals Week (APW) was a HUGE hit. Because we worked as a team, TOGETHER – EVERYONE – ACHIEVED – MORE! Our APW was very well received by all our attendees – great reviews. Carey Walton CAP-OM is our 2013-2014 Admin of the Year.
May Meeting Pics ............... 6
Our elections meeting was this past week and we have a new Board of Directors. They will be installed at our June 5th meeting at the Hotel on the Falls. I invite you all to come and congratulate our new leaders and offer them your support. We have an exciting program planned for the evening you don’t want to miss it. Our speaker will be Mrs. Janet Stiffler, CEO and owner of Executive Training Resources. She will be addressing us on Communications.
Maureen Adams (31st)
Maraia Roberts (22)
Thank you all for your continued support and have a great month.
Overcoming OverCommitment ...................... 7 APW Seminar Pics .............. 8 Contact Information ........... 10
May Birthdays
May Anniversaries
Bonnie Baird (1997)
Sue Barrow (2011)
Trudy Carillo (1996)
Sherry Gallup (1996)
Member of Excellence Corner It’s Not Too Late! Even though we are closing in on completion of our Member of Excellence Passports, it may not be too late. Please check your Passports and bring them up to date. You’ll be surprised at how close you are to completion, even if you haven’t been diligently marking off your criteria each month. You can still go back and do most of the items like marking off the dates of the Chapter meetings you attended. I was talking to a member at our last Chapter meeting. She didn’t think she was close, but we determined that she had 7 of the required 8 criteria. The only item she had left was to write a 200-word article for Rock Talk. She was pleasantly surprised! I’ll bet you will be too! Note: This article is 207 words, so this is about the size of article you need to complete criterion #3 in your Passport. The article needs to be in your own words. That’s how easy it is! Call me at 526-1833 if you would like me to walk through the criteria with you or if you need another copy of the Passport. Passports are due June 30. Do it now. Let’s finish strong!! Submitted by Lana Egan, MOE Chair
Upcoming Events May 17-19—Division Annual Meeting, Park City, UT June 5— Officer Installations, Hotel on the Falls July 3—Summer Picnic, location TBD July 27-31—EFAM, Anaheim, CA More information at http:// www.iaap-hq.org/efam
August 7—Multi-Chapter Meeting, location TBD September 4—September Meeting, Hotel on the Falls
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New Eagle Rock Chapter Leaders Elections for the 2013—2014 Eagle Rock Chapter Officers were held at the May meeting. Congratulations to: Donna Wuthrich, President; MariaElena Kerr, President -Elect; Erin Eddins, Secretary; and Lisa Pugmire, Treasurer. Thank you for stepping up and taking a leadership role in the chapter. Officer Installations will be held at the June meeting on June 5, 2013, at the Hotel on the Falls.
What I Learned at the Administrative Professionals Leadership Seminar The Eagle Rock Chapter Administrative Professionals Seminar was held on April 18, 2013, and was it ever a good one! Both speakers were outstanding and taught some valuable concepts. I’d like to reiterate some of the points I learned in Larry Christensen’s presentation on “Leadership – The Power Roles.”
“Leadership begins the first hour of the first day of work for every new team member. If leadership isn’t demonstrated from the very first moment, it will not be as important in the eyes of a new member as it should be, or as you want it to be. You don’t get a second chance to make a first leadership impression.” -- Larry Christensen
Leadership can be learned.
The #1 motivator of people is recognition.
Good leaders evaluate themselves at least quarterly.
We have to know what people’s needs are.
When you have just one person who doesn’t care, customer service goes down the tube.
There is no respect without expectations. When you have expectations, you have worthy self-worth.
The ability to listen is one of the three most important skills.
Hire for positive attitude first.
If you become a good leader, people will talk about you forever.
A couple of quotes from Mr. Christensen’s handout on leadership that I really like talk about the differences between bossing and leading:
People ask the difference between a leader and a boss. The leader leads, and the boss drives. -- Theodore Roosevelt
A boss creates fear, a leader confidence. A boss fixes blame, a leader corrects mistakes. A boss knows all, a leader asks questions. A boss makes work drudgery, a leader makes it interesting. -- Russell H. Ewing
Larry also presented “Strategies for a Life You Love.” These, I feel, are true principles and very inspiring.
Strategy 1: The Gratitude Principle - Be grateful as you can as often as you can for as long as you possibly can. By not complaining and being grateful you will create a life you love!
Strategy 2: The Struggle Principle - Make difficulty, challenge, and pain your teacher and friend. Life is difficult, but you can do hard things. Some life events are awful! Some life events are full of awe! We all possess strengths that we may not display until we are challenged, and we are forced to rise to the occasion.
Strategy 3: The Surrender Principle - Surrender your life to something higher and greater for a life you will love! “All adults who are mentally healthy submit themselves one way or another to something higher than themselves, be it God or truth or love or some other ideal.” -- M. Scott Peck (Continued on page 4)
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June Meeting
What I Learned at the Administrative Professionals Leadership Seminar (Cont’d)
Date: June 5, 2013
(Continued from page 3)
Location: Hotel on the Falls
Strategy 4: The Positioning Principle - Position your life near greatness as you master your circumstances. Wherever you go you encounter the infamous fork in the road, and there you are! Yogi Berra said, “When you come to the fork in the road, take it!” We only have now. THIS is the place. NOW is the time. YOU are the one!
Program: New ERC Officer Installations Speaker: Janet Stiffler, Executive Training Resources Meal: TBD RSVP: Marcia Pratt 533-0122
[email protected] Strategy 5: The Dream/Risk Principle - Make your dreams come true. Walt Disney said, “If you can dream it, you can do it.” Risk is required to get your dreams, but the greatest risk is to risk nothing. Achieving your dreams will create a life you will love. Strategy 6: The Connection Principle - Share your talents given your way with as many others as possible. “Everyone has a purpose in life…a unique gift or special talent to give to others.” -- Deepak Chopra You have things you are meant to do. You decide how and where you will reflect your light. Strategy 7: The Margin Principle - Live a life that allows time and space for breath, renewal, and reflection. Margin is having sanity in daily living. Margin is the daily feeling of calm, peace and security. If you fail to listen, you may live an entire lifetime, and not become who you really are. Summary: You deserve a life you love. Your time of excuse making is over! This was a great seminar and I thoroughly enjoyed it. Thanks, Eagle Rock Chapter, for a wonderful day! Submitted by Marcia Pratt
As an office professional, you have to keep moving to keep up with the latest tools, trends and techniques. The Foundation of the International Association of Administrative Professionals walks with you. We’re a network of office professionals supporting each other. Together, we’re doing great work, and there’s more we want and need to do. But this takes resources. That’s why we’re excited about the start of the Amazing Walk, a new fundraising campaign for The Foundation of IAAP! The Amazing Walk is a virtual race from IAAP's headquarters in Kansas City, Mo., to EFAM 2013 in Anaheim, Calif. The journey starts April 1, ends June 30 and follows historic Route 66. Every dollar you donate is one virtual mile down the course and another significant step towards helping The Foundation reach its goal of raising $250,000. Even though the Amazing Walk is a virtual race, your contributions will have a very real impact: helping office professionals get the career training they need to stay relevant, funding research into best practices, and continuing to ensure that your retired colleagues in need have a comfortable home in their golden years. We need you and your colleagues in this race. Join The Foundation team as we lead the way for office professionals. Lace your virtual shoes, limber up your heart and get ready for the Amazing Walk! On your mark…Get set…Go!
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Administrative Assistant of the Year: Congratulations to Carey Walton The Eagle Rock Chapter (ERC) of the International Association of Administrative Professionals (IAAP) is pleased to announce the 2013 winner of the Administrative Assistant of the Year – Carey Walton CAP-OM. Carey was chosen from 10 nominees for this prestigious award. Her managers Jim Downes, Chere Morgan and Corrinne Jones gave her an outstanding nomination. As stated in the nomination “Our administrative assistant helps our offices run smoothly due to her great enthusiasm, her positive attitude, her ownership to ensure items come to complete closure and her excellent people skills.”
Jim Downes, Carey Walton CAP-OM, Chere Morgan, Corrine Jones
During the IAAP ERC Administrative Leadership Seminar on April 18, Carey was recognized and received a gift basket of items, gift cards from several local businesses, a bouquet of flowers, and an engraved plaque from Jim’s Trophy Room. Her managers
surprised her with a visit and to see her receive her award. Other administrative assistants nominated for this award were JoVonna White, Sherree Hammer, Chantelle Garn, Dawn Fisher, Lisa Short, Rita Pauley, Amber Sorg, Pamela Stone CAP-OM and Kathy Pendrey. The ERC appreciates the managers who took the time to nominate their administrative assistants for this award. Sheree Hammer, Lisa Short, Rita Pauley, Amber Sorg, and Pam Stone CAP-OM
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May ERC Meeting, May 1, 2013
Division Quilt made by Marie Sovereign CAP
Pam Stone CAP-OM was our speaker
Jerry Colvin and Lois Perry
Erin Eddins and Donna Wuthrich
Leslie Jernberg CAP-OM, Bailey Winn, Shelby Hoadley
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Overcoming Over-Commitment Many of us are just plain over-committed. As we honor office professionals during Administrative Professionals Week, I'm going to ask you to make one more commitment, this time to yourself: Start "un-committing." Although there are a lot of deep and interesting reasons that people choose to take on too much, they generally tend to fall into one of three categories:
Poor time management habits The fear of saying "no" to others The tendency towards control or perfectionism
Beating the over-commitment battle is a lot easier when you practice using the right tools and habits. Here are seven simple but effective ones to help you get started: 1.
Use a calendar and time-management planning tool. If you're working in the 21st century, this step isn't optional. Seeing your commitments in black and white is the best way for you to be clear about what you have on your plate and allow you to make better commitment decisions.
2.
Set boundaries. What isn't stated and scheduled tends to get ignored, and taking care of yourself, your home (and your loved ones) is every bit as important as your work. Not only will others learn to adjust over time, they will most likely respect and admire you for taking a stand.
3.
Check your schedule first. Avoid answering on-the-spot requests. Instead, take one-minute, one-hour or one day (depending on the size and complexity of the project) to think about what's involved and how it would impact your other commitments before you make a decision. It’s not hard – just say, “Let me check my calendar first.”
4.
Be clear on what you are agreeing to. When facing a new project or opportunity, ask about the responsibilities and time commitments involved. Try to avoid new projects that seem open-ended, without a clear goal, objective, or timeline.
5.
Know your tendencies and traps. A part of any time-management program is breaking old habits. The more time you spend thinking about mistakes you’ve made in the past (and especially when, where, how and to whom you've made decisions that have led to over-commitment), the less likely you are to repeat them.
7.
Remember that "no" and "not now" are perfectly good answers. If you aren't used to turning people down, you might not find this so easy to do. Try it anyway. Turning down projects is a good way to decrease your stress, do better work on your existing projects, and show others that you can manage your time. It can also be great for your health and personal relationships.
Ask yourself these three questions when faced with a new commitment: 1. 2. 3.
Do I really have time to commit to it without it causing unnecessary stress or conflicts? Is it something that I really want to do and that would bring me more joy or relief than whatever else is planned for the time this would take? What would happen if I didn’t do it? Can I live with this answer?
Freeing your mind and your calendar from commitments you have made because at the time you didn’t know better, is a smarter and responsible decision. After all, you only get one life; are you spending it the way you really want to? Challenge: Identify two things that you will “un-commit” to this week. by Kimberly Medlock http://www.kimberlymedlockblog.com/overcoming-over-commitment/ (Kimberly Medlock is a productivity expert and president of Smarter Training Matters and will be one of the session presenters at the 2013 EFAM July 27-31 in Anaheim, Calif.)
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Note: Item 6 was missing in the original article.
Administrative Professionals Leadership Seminar, April 25, 2013
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Administrative Professionals Leadership Seminar, April 25, 2013
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Eagle Rock Chapter The Rock Talk newsletter is published monthly by the Eagle Rock Chapter of the International Association of Administrative Professionals, a not-for-profit professional association for office professionals. The Chapter was organized in 1974 and received their charter in February 1974. The Chapter meets at the Red Lion Hotel in Idaho Falls, Idaho, the first Wednesday of each month. Our meetings are focused on career development and enhancement. Contact one of the Chapter Officers below for additional information.
Contact Information 2012-2013 Eagle Rock Chapter Officers www.iaap-eaglerock.org Maraia Roberts, President
[email protected], 208-201-5191 Debra Petty, President-Elect
[email protected], 208-612-8276 Lisa Pugmire, Treasurer
[email protected], 208-681-1545 Marie Sovereign CAP, Secretary
[email protected], 208-529-5220 2012-2013 Idaho-Oregon-Utah Division Officers www.iaap-id-or-ut.org Marilyn Taylor CAP, President LaNay Robbins, President-Elect Rachael Barnett CAP-OM, Secretary Bobbie Moos, Treasurer 2012-2014 Northwest District Director Lisa A. Hogan, CAP-OM
[email protected]